Cancellation & Refunds
A cancelled appointment delays our work. In the event of a cancellation, please give at least 48
hours notice. If you are unable to provide at least 24 hours notice when you cancel or have a delay of over 15 minutes as we will require at least 60 minutes for each “Life change”, you will be charged the full fee for your session. Refunds are within a scope of assessment basis and SoulCompact will review the situation & deduct the necessary administration fee before any agreement to refund. All “Life changer” that have already been facilitated will not be refunded. Mentorships are refunded after deducting the cost of sessions received in full amount alongside a 30% admin fee. All Online “Life changer” are non refundable and non transferable. If for any reason SoulCompact suspects a transfer, we have the right to revoke access to the course after discussion with you.
SoulCompact has the right to unenroll you from any online “Life changer” and release you as a client at any time if your behavior is destructive, disrespectful, chaotic, in any shape or form without any prior consent. If you do not agree to this do not purchase from SoulCompact.
Session (Oracle Card readings and Remote Healings) and “Life Changer” payments must be made before the session and prior to “Life changer” purchase. Each session and “Life changer” has its own payment section after selection on the website.
Cancellations received at least 6 weeks (45 days) prior to the Retreat will receive a full refund less an $80 administration fee plus international bank charges (if applicable).
If the cancellation is received within the 6 weeks (45 days).
A: Your space is filled, and the retreat is full, a full refund will be issued less a $80 administration fee plus international bank fees (if applicable).
B: Your space is not filled due to the retreat not being full, no refund or credits will be given. For no shows, no refund or credits will be given.
IN PERSON SESSIONS
Once an in person session is booked, no refund or credits will be given, no make up session or rescheduling will be given. In the case of emergencies (death or injury) or catastrophic (natural or accidental) events, you may contact SoulCompact to discuss your situation. In these instances, decisions will be made on a case–by–case basis.
Please e-mail your cancellations to email@example.com.
Any inquiries or complaints shall be e-mailed to the above address.